PRIVACY POLICY

Policy on the Protection of Personal Information

LIHIT LAB., INC. (“the Company”) handles personal information of its customers through various campaigns, sales, distribution of materials, inquiries, and questionnaires as a general office supplies manufacturer that contributes to society through the development of various office tools required for the rationalization, labor-saving, and modernization of administrative work based on Japan and therefore, recognizes its responsibility to establish a strict and appropriate control system for the protection of such personal information.

Accordingly, the Company has established the Compliance Program for the Protection of Personal Information. In order to make this Compliance Program effective in the future, not only directors and managers, but also all of our employees, temporary dispatched staff and part-time employees will work together and act in concert always recognizing the protection of personal information.

From the above viewpoint, we have formulated the Personal Information Protection Policy, which clarifies our basic stance on the protection of personal information and the standards for its handling, and we will conduct thorough control of the personal information in order to earn the trust of our customers.

The Company’s Personal Information Protection Policy

  1. The Company will comply with the laws and regulations and the guidelines and other standards established by the national government concerning the handling of personal information with regard to the handling of personal information handled by all businesses and the personal information of employees, etc. In addition, the Company has established a personal information protection management system in compliance with the Japanese Industrial Standards “Personal Information Protection Management System-Requirements” (JIS Q15001) to protect personal information.
  2. When acquiring or using personal information, the Company shall specify the purpose of use and shall not handle personal information beyond the scope necessary for achieving the specified purpose of use (unintended use). In addition, appropriate management measures shall be taken to prevent the unintended use.
  3. The Company will not provide any personal information obtained to a third party without the consent of the person or except a case in accordance with laws and regulations.
  4. The Company will promptly investigate the facts of any complaint or consultation regarding the handling of personal information and respond in good faith within a reasonable period of time.
  5. In order to appropriately manage personal information obtained, the Company will take organizational, human, physical, and technological safety measures to prevent the leakage, loss, or damage of personal information and to rectify.
  6. In light of changes in social conditions and the environment, we will continuously review our personal information protection management system regarding the protection of personal information and improve our efforts for the protection of personal information.

“Personal Information” refers to information that identify or could identify a specific individual by combining one or more of the following items: personal name, date of birth, age, sex, address, telephone number, family composition, hobby, preference, e-mail address, place of work, working department, business address, telephone number, credit card number, bank account number, various numbers and strings assigned to an individual, information on purchased products and services, information on the website visited, information on complaints, consultation, inquiries, etc and individual identification code.

Established on March 1, 2005
Revised: December 1, 2021
Hirokazu Tanaka, Representative Director and President of LIHIT LAB., INC.

Inquiries about Personal Information Protection Policy (JISQ15001 A 3.2.2)
Customer Service Center within the Sales Planning Department of LIHIT LAB., INC.
Telephone +81 6 6946 3931 / FAX +81 6 6946 2565 / E-mail inho-da@lihit-lab.co.jp

Concept of privacy

(to comply with the Act of the Protection of Personal Information and JIS Q15001 requirements A.3.4)

The Company pays the utmost attention for the protection of customers’ personal information.

■Scope of Application

Website of LIHIT LAB., INC. (“the Website”) allows users to access many of the services on the page without disclosing their personal information (name, e-mail address, address, telephone number, age, etc.). However, depending on the service to provide, the customer may be asked to provide personal information. In such occasion, the Company will respect your privacy and make our best efforts to protect your personal information. In order to provide better service to our customers, the Company may share personal information with dealers of our products. The handling of personal information in such occasion will be managed in accordance with the Company’s policy to the protection of personal information.

■Acquisition of Personal Information

In order to provide better service to customers, the personal information of the customers will be provided to the Website to the extent necessary for questionnaire forms, questionnaires, e-mail distribution services, distribution of materials, and various lotteries and prizes after obtaining the consent of customers. We also acquire personal information of the person inquiring about the Company from other sites for recruitment. For crime prevention reasons, please understand that the telephone call to the customer service center is recorded, and some sites have a monitoring camera installed at the entrance. The scope of personal information provided by customers shall not exceed the scope of the purpose of use.

■Purpose of Use

  • For the provision of our products and services
  • For information on our products and services and information on repairs and our services
  • For gifts, questionnaires, campaigns, and invitation for application of lottery of monitor
  • For information on events and fairs held by the Company
  • For dispatching various e-mail magazines
  • In response to inquiries, opinions, requests for materials, and other requests
  • For communication and shipment related to other transactions
  • For our recruitment selection
  • For employment management of employees (including retirees)
  • Other cases based on laws and regulations

■Management and Protection of Personal Information

The Company will take strict and reasonable safety measures to protect personal information acquired from customers through the Website from dangers such as loss, destruction, falsification, unauthorized outflow, unauthorized access from outside the company, etc. In addition, access to in-house databases related to personal information shall be strictly controlled to prevent unauthorized use by limiting the number of persons with access rights.

The Company may outsource the handling of website production including personal information, to the outside company (“Outsourcee”) , but in order to ensure that personal information is not leaked, the Company will arrange for the management of personal information, confidentiality, and prohibition of re-provision in the consignment agreement, etc., and have the Outsourcee implement appropriate management. In the event the Company determines that the intended purpose of use has been achieved and that it is no longer necessary to retain personal information on an ongoing basis, the Company may delete personal information without obtaining the consent of the customer.

■Use of Personal Information

In order to achieve the above-mentioned purpose of use, the use of personal information obtained by the Website shall be made with due consideration so as not to harm the rights of the customer. The Company will not use personal information for any purpose other than the purpose of use for which we have obtained consent from the customer, or sell, lend, or modify personal information.

■Provision of Personal Information to Third Party

The Company will not disclose or provide personal information of customer to any third party other than the Outsourcee (such as production contractor of the Website or transport company) without consent of customer. Provided, however, in the event that disclosure is requested by a court, police, or other public organization pursuant to laws and regulations, the Company may disclose or provide personal information without obtaining the consent of the customer.

■Retained Personal Data

The Company will make public any personal information that we are authorized to respond to a request for disclosure.

  1. Business Entity that owns, LIHIT LAB., INC.
  2. Personal information protection manager
    General Manager of Sales Division  Tel. 06-6946-3931 FAX, 06-6946-2565
  3. Purpose of Use, etc.
    1. Personal information about customers and business partners
      • Provision of information on products and services
      • Sales and provision of products and services
      • Distribution of various e-mail magazines
      • Sending information on seminars, exhibitions, and events
      • Support for products and services
      • Response to inquiries
      • Product development, questionnaire surveys and analysis
      • Performance of the contract
      • Business negotiations, meetings, and communications
      • Information on access control at our facilities
    2. Personal Information of Shareholders
      • Exercise of rights and fulfillment of obligations under the Corporate Law
      • Provision and Implementation of Various Facilities
      • Implementation of various shareholder measures
      • Other Shareholder Management
    3. Personal information concerning the recruitment applicants
      • Dissemination of employment information to recruitment applicants and selection for employment
      • Other recruitment management of the Company
    4. Personal information about employees and retirees
      • Documents submitted to the Company by employees and retirees
      • Records of work, salary, and health information of employees and retirees (while in office)
      • Other employee and retiree information management incidental to the above

※ Please understand that the content (personnel evaluation information, etc.) added by the Company cannot be disclosed.

■Disclosure and Correction of Personal Information to Individuals

The Company will make necessary response to the following requests for personal information from our customers only to the reasonable extent after confirming through e-mail addresses, etc. that they are their own requests.

  • Please contact to the Customer Service Center below for detailed disclosure procedures, including notices of personal data in our possession, disclosures, corrections, additions or deletions where the content is not true, suspension of use, deletions, and suspension of provision to a third party.

■Use of Cookies

The Company may use cookies (“Cookies”) to make this website more convenient for viewing. “Cookies” is a text file (symbol) that is automatically sent from our server to our customer’s personal computer when they use the site. This Cookies helps to recognize that it is our customer’s personal computer when they visit our website again, so they can receive services more comfortably and conveniently. The Company use Cookies to enhance the convenience of our customers and do not use it for any other purpose. If you do not want the information of your personal computer to be acquired, you can refuse to receive Cookies by setting up Internet browsing software (browser) at your own will. You can view most of the content on our website without accepting Cookies, but some services may have functional inconvenience.

■Revision of Personal Information Protection Policy

With regard to the handling of personal information of customers, the Company will review and improve the contents of each of the above items from time to time prioritizing the interests of our customers and in light of the trends in the legal system.

Established on March 1, 2005
Date of final revision December 1, 2021

■Inquiries

Customer Service Center within the Sales Planning Department of LIHIT LAB., INC.
Telephone +81 6 6946 3931 / FAX +81 6 6946 2565 / E-mail inho-da@lihit-lab.co.jp

Basic Policy for Proper Handling of Specific Personal Information, etc.

In order to work on to ensure the proper handling of Individual Numbers and Specific Personal Information (“Specific Personal Information”) as the organization, the Company has established the “Basic Policy on Proper Handling of Specific Personal Information, etc.” as follows. The Company will strive to ensure that all employees are fully aware of this policy, provide continuous education, and appropriately protect and manage Specific Personal Information.

  1. Compliance with Relevant Laws, Regulations and Guidelines
    • The Company will comply with the Numbering Law, the Guidelines for Proper Handling of Specific Personal Information (Business Entity Edition), the Act on the Protection of Personal Information (Personal Information Protection Act), and the guidelines and other norms of each ministry and agency with respect to the handling of Specific Personal Information.
  2. Purpose of Use
    • The Company will handle the provided Specific Personal Information within the scope of the following Purpose of Use.
      1. Specific Personal Information, etc. of Business Partners, etc.
        • Preparation of payment record concerning real estate transactions, etc.
        • Preparation of payment record concerning remuneration, fees, contract fees and prize money
      2. Specific Personal Information, etc. of Shareholders
        • Preparation of payment record concerning distribution of dividend and surplus
      3. Specific Personal Information of Our Officers and Employees, etc.
        • Preparation of Statutory Records including record of Withholding Taxes, etc.
        • Provision of the personal information of the person who is a member of a holding association to the holding association for the preparation of withholding tax records by the holding association
        • Office work for filing and submitting reports, etc. concerning asset accumulation savings (housing and pension) and individual pension insurance, etc.
        • Office work concerning payment, etc. of corporate pension insurance
        • Notification, application and request to health insurance and welfare pension insurance
        • Notification, application, request, and certificate preparation work of unemployment insurance and workmen’s compensation insurance, 
      4. Specific Personal Information, etc. of Dependent Relatives, etc. of Our Officers and Employees
        • Preparation work of statutory records including withholding taxes, etc.
        • Health insurance and welfare pension insurance notification work
  3. Matters concerning Safety Management Measures
    • In order to prevent the leakage, loss, or damage of Specific Personal Information, etc., and to manage Specific Personal Information, etc., the Company will establish separate regulations for the handling of Specific Personal Information, and take necessary and appropriate safety management measures. In addition, the Company will conduct necessary and appropriate supervision of employees so that safety management measures can be appropriately taken when having them handle Specific Personal Information, etc.
  4. Handling of Entrustment of Specific Personal Information, etc.
    • The Company may entrust the handling of Specific Personal Information to a third party. In this case, the Company shall, in accordance with the Numbers Act and the Personal Information Protection Act, select a party who satisfies sufficient standards for the protection of Specific Personal Information, etc., implement safety management measures through contracts, etc., and conduct necessary and appropriate supervision over the entrusted party.
  5. Continuous Improvement
    • The Company will continue to improve these Basic Policies and handling regulations to ensure proper protection of Specific Personal Information.
  6. Disclosure of Specific Personal Information, etc.
    • In the event the Company receives a request for disclosure of Specific Personal Information from the person or its agents, the Company shall respond without delay except in the following cases:
      1. Cases where there is a risk of harm to the life, body, property, or other rights and interests of the person or a third party
      2. Cases in which the proper execution of our business is likely to be seriously hindered.
      3. In the event of a violation of laws and regulations
  7. Questions and Complaint Handling Contacts
    • The Company will respond appropriately to inquiries about the handling of Specific Personal Information, including opinions, questions, content inquiries, and corrections.

Person in Charge of Affairs for Specific Personal Information in the Administration and General Affairs Group of LIHIT LAB., INC.
Telephone +81 6 6946 2558 / FAX.+81 6 6946 2529
Established Date December 1, 2015
Hirokazu Tanaka, Representative Director and President of LIHIT LAB., INC.

The Company is a target business entity of the following authorized personal information protection organizations.

  • Name of authorized personal information protection organization: JIPDEC
  • Complaint resolution Contact: Personal Information Protection Complaint Consultation Office
  • Address: Roppongi First Building, 9-9, Roppongi 1-chome, Minato-ku, Tokyo 106-0032
  • Telephone Number: +81 3 5860 7565 120-700-779 ※This is not a contact for the products or services of the Company